online user guide contents

1. Install and Log in to PlanUp

2. Drawing a plan

• Drawing rooms
  • Draw the first room
  • Add more rooms
  • Re-shaping rooms - if you need to re-shape a room it should be done before starting the next room
  • Navigate around a plan
• Naming rooms
• Add items
• Add descriptions
• Drawing odd shaped rooms - video demonstration
• Drawing curved walls - video demonstration
• Creating the next floor

3. EPC Functionality

• EPC symbols
• Item specific data
  • Windows
  • Doors
  • Radiators and other heaters
  • Fireplaces
  • Baths and showers
• Room specific data - this includes:
  • Marking rooms as main house, extension, non-separated conservatory, room in roof, excluded rooms
  • Rooms that are habitable and/or heated
  • Ceiling heights
  • Light counts
• Heat loss
• Split a wall between heat loss types
• Construction and insulation
• Additional features
  • Add a compass
  • Add additional room titles
  • Add notes for annotations
  • Freehand walls
  • Arrow heads to mark measurements
  • Lines/arrows for additional pointers and measurements

4. Saving final images and other output

• Finish the plan to get images
• Unlock the plan
• How to get images and other files
• Get 2D plans
  • Change style...: Customise your plan
  • Save/select from saved styles: How to save different customisations for your plans
  • Colour Scheme...: Change the colours on your plan
  • Type and size...: Change the size and format of the image to be saved
  • Text options...: Choose what text to display and other related options
  • More options...: Additional options including logo upload, shadows, etc
  • Choose a customer: Send the images directly to your client through PlanUp
• Let your customer choose the style: end a link to your customer so they can customise it themselves
• Transfer this plan to your customers account: Transfer this plan to your customers account
• Get 3D plans
• Interactive photo plans

5. Direct import from PlanUp to back office software

• Some back office software will allow you to import floorplan image(s) and data directly from PlanUp without saving files to your device. Click on the links below for further information:
  • AgentPro
  • Expert Agent
  • Vebra Alto

6. Admin (email, passwords etc)

• Forgot or need to change your password?
• Changing your email address to log in with
• Accounts: Change the email address that receives invoices
• Update your contact details
• Update your Direct Debit details

7. FAQs

• How do I use stairs?
  • Adding stairs
  • Moving a floor using the stairs
  • Editing the 3D stairwell
• Can I change the measurements shown on the plan?
• Can I change a floor title?
• How do I delete a room?
• How do I delete a floor?
• Can I add a disclaimer?
• Can I add a watermark/logo?
• Can I split the square into groups of rooms?
• Can I hide the square area or only show the floor individual floor areas?
• Can I hide all measurements by default?
• Can I show a room's largest measurement first?
• Can I add a triangular shape for e.g. a corner chimney breast?
• Can you detach items from a wall e.g. to make an island worktop?
• Can photo plans be embedded in my web pages?

Requesting new features

We are constantly trying to improve the software we offer to make sure it works as well as possible and offers all required functionality. As hard as we try some things may get over-looked.

The best way for us to know how we are doing is if you tell us and point out anything that needs adding or changing.

If you find anything that you don't feel is working right or that does not appear to be available please contact us using the support details below:

Email: support@planup.co.uk

Telephone: 03458 678 222 - Option 2 (9:00am till 5:00pm, Monday to Friday UK Time)